Every business operates as designed. But few are designed with intention.
Think about it. The business you have today is likely MUCH different than the one you imagined was possible when you first started out. And your operations show it.
Nobody else sees it, but you can feel it. You are living it.
But how do you know what to fix?
As a Too Legitimate to Quit listener, you can complete the GEARS Assessment to answer that exact question AND get your next step in achieving operational excellence for your retail business.
This easy-to-complete self-assessment helps you:
Make a comprehensive, high-level survey of your business’ operations
Narrow in on the area requiring immediate attention
Create focus for yourself and your team to get the biggest results (in the least amount of time)
Streamline your business systems to increase profitability while saving time
Gwen Bortner is the founder of an operations strategy firm, Everyday Effectiveness. She helps visionary entrepreneurs scale their businesses to seven figures and beyond.
Her clients include:
- founders of boutique consulting firms
- top-level leadership coaches
- craft industry manufacturers and retailers
- leaders in higher education
- lawyers, real estate agents, and business witches
Before becoming a full-time business advisor in 2015, Gwen solved operations problems for corporate giants like General Mills and for niche companies like the world’s largest supplier of bull semen. To date, she’s advised executives, entrepreneurs, and solopreneurs in over 40 industries.
Gwen Bortner is the founder of an operations strategy firm, Everyday Effectiveness. She helps visionary entrepreneurs scale their businesses to seven figures and beyond.
Her clients include:
- founders of boutique consulting firms
- top-level leadership coaches
- craft industry manufacturers and retailers
- leaders in higher education
- lawyers, real estate agents, and business witches
Before becoming a full-time business advisor in 2015, Gwen solved operations problems for corporate giants like General Mills and for niche companies like the world’s largest supplier of bull semen. To date, she’s advised executives, entrepreneurs, and solopreneurs in over 40 industries.
What People Are Saying
Andrea Roth
Roth Fine Arts Appraisals
“Gwen has helped me identify weaknesses that have held me back and develop my strengths in order to move forward. She has taught me how to think differently and change my mindset. Now I work more ON the business rather than IN the business and this is the key to growth. Gwen provides the clear lens that I’ve needed in order to break away from my own daily blockages. Some changes have been minor while others have been significant but they all work to optimize my operations. I feel confident that I will be able to reach my 3 and 5 year goals thanks to Gwen.”
Amber Kinney
Business Consultant, The AK Collective
“Prior to working with Gwen, my business was at a comfortable plateau. It was profitable and solid, but I knew it could grow further.
Now I’m seeing all sorts of new potential. Gwen and I have worked together for 5 months and I’m on track to increase my business revenue by 50% this year. Which, after three years of same-ness, feels amazing!”
Margaret Marcuson
Ministry Coach
“While I want to be profitable in my business, money has never been my biggest motivator. Gwen encouraged me to focus on the kind of clients I wanted to work with and the meaningful work I could do with them, rather than spending so much time and energy on the money. This shift brought me much more freedom. While we look at the numbers each quarter, it’s a secondary measure. Despite — or because of — this shift, last year was my best year ever for revenue and profit. And I’m doing exactly the kind of work I want to with exactly the clients I want.”
Rachel L. Rider
Executive Coach & Leadership Consultant
I knew I needed help when I wanted to scale my business. I was particularly stuck around my product offerings. I needed a sounding board to create infrastructure and processes that would enable us to take on a higher volume of clients.
Working with Gwen has helped me truly shift from seeing my business as just myself to seeing my business as a scalable, living entity that doesn’t need me embedded in it all the time. Thankfully!
Deborah Bakti
Seniors Care Consultant, Coach, Speaker and Trainer, Think Breakthrough Inc.
“Gwen’s GEARS assessment helps me to prioritize where I need to focus in and on my business to get the results I want.”
Amber Kinney
Business Consultant
“Prior to working with Gwen, my business was at a comfortable plateau. It was profitable and solid, but I knew it could grow further.
Now I’m seeing all sorts of new potential. Gwen and I have worked together for 5 months and I’m on track to increase my business revenue by 50% this year. Which, after three years of same-ness, feels amazing!