The Truth About Managing People in Your Business

by | Leadership, Operations, podcast

Gwen and Tonya are shown together sitting at Gwen's dining room table. Microphones in front of them, Gwen has her blonde hair pulled back in a ponytail and Tonya's chin-length curly slat-and-pepper hair is as tame as it'll ever be. Both women wear glasses, but Tonya's black-and-white frames are much cooler. Tonya has a white denim jacket open over a black T-shirt. Gwen wears a bright teal cardigan over a black tank top. Gwen has bold teal wooden jewelry. Tonya is allergic to jewelry and hopes the cool glasses distract you from her lack of accessories. In front of them is a graphic with the words "How do you Develop Accountable Teams?"

As a business owner, you know that your team can make or break your success.

But here’s a hard truth many entrepreneurs struggle to face: The people who helped you build your business may not be the ones to help you scale it.

In the latest episode of The Business You Really Want, co-host Tonya Kubo and I discuss making the most of your human resources — whether you’re a solopreneur or leading a growing team.

Here are just a few insights from the episode:

  • Why your team members are both your most expensive AND most valuable resource
  • The common mistake that leads to major headaches as your business grows
  • How to define clear roles and responsibilities, even when wearing multiple hats
  • The crucial conversations you need to have as your business evolves
  • Why letting go of good people is sometimes necessary for sustainable growth

If you’ve ever struggled with delegation, accountability, or making tough staffing decisions, this episode applies. And if you haven’t, keep the tips shared in your back pocket for the future. 

Ready to transform how you think about the people in your business?

You can listen to the full episode on Apple and Spotify, or watch on YouTube. 
Your future self (and team) will thank you!


About Your Hosts

Gwen Bortner has spent four decades advising executives and entrepreneurs in 45+ industries. She helps women succeed in business without sacrificing happiness by identifying their true desires and aligning their business functions. She spots overlooked bottlenecks and crafts efficient plans toward sustainable success that center your values and priorities. Known for her unique approach to problem-solving and accountability through the G.E.A.R.S. framework, Gwen empowers clients to achieve their definition of success without sacrificing what matters most.

Tonya Kubo is a marketing strategist and community builder who helps entrepreneurs build thriving online communities. As co-host of The Business You Really Want and Chief Marketing and Operations Officer (CMOO) at Everyday Effectiveness, she keeps conversations on track and ensures complex business concepts are accessible to everyone. A master facilitator with 18+ years of experience in online community building, Tonya takes a people-first approach to marketing and centers the human experience in all she does.