Your team says everything’s fine, but are they really? In this episode, Gwen Bortner and Tonya Kubo dive deep into the often overlooked issue of team burnout, exploring misconceptions about capacity, subtle warning signs, and proactive steps CEOs can take to...
Are you hesitating to hire support staff because they will not directly generate business revenue? This mindset could be the very thing holding you back from sustainable growth. In this episode, co-hosts Gwen Bortner and Tonya Kubo tackle the common misconception that...
If your systems were in place, could you charge more and work less? In this revealing episode, we tackle a hard truth many service providers face: the market has evolved, and “good enough” isn’t good enough anymore. Today’s savvy clients expect...
Like fine wine, referral networks get better over time. After 40 years in business — working in almost every industry you can imagine — I haven’t found a better way to connect with ideal clients than by referral. You get better at understanding which problems...
Think your “go with the flow” approach is what makes your business special? Think again. In this episode, Gwen Bortner and Tonya Kubo reveal why “winging it” is costing you more than you realize – in time, money, and team morale. Every...
I'm Gwen Bortner, and I've spent 40 years turning chaotic businesses into well-oiled machines across 47 industries. Now, my team and I work with women entrepreneurs to build sustainable, fulfilling businessesaligned with their values.