When Money Walks Out The Door
By the time you notice the money theft, the energy and time theft have likely been happening for months, if not years. In this final episode of our small theft series, we examine how seemingly minor financial infractions can devastate your business's bottom line....
The Time Thieves You Never See Coming
The most dangerous time thieves in your business aren't the obviously lazy employees – they're the ones who look incredibly dedicated while accomplishing surprisingly little. In this episode, Tonya Kubo and Gwen Bortner expose the hidden patterns of time theft that...
The Hidden Cost Of Energy Vampires In Your Business
The most dangerous employee or team member isn't the one who steals your money — it's the one who steals your energy while appearing to work hard. In this episode, we explore energy theft: how good people with good intentions can slowly drain the life out of your...
Death By A Thousand Paper Cuts: When Good People Drain Your Business
What if the biggest business threat isn't your competition or economic downturns? What if it's happening right under your nose, performed by people you trust in amounts so small you barely notice? We're talking about the three types of theft that good employees,...
When Business “Losses” Are Actually Major Wins
What if closing a profitable business, laying off good employees, or deliberately capping your growth could be the smartest moves you ever make? In this episode, Tonya Kubo and Gwen Bortner challenge the conventional wisdom that bigger always equals better in...
From Pushover To Professional: Setting Boundaries That Stick
If you're apologizing for your business boundaries, you're essentially telling people they're optional. Tonya Kubo and operations expert Gwen Bortner explore why your boundaries aren't suggestions, how to communicate them without guilt, and what happens when you...
The Revenue Vanity Metric That’s Destroying Businesses
Are you chasing impressive revenue numbers while your actual take-home pay suffers? In this eye-opening episode, Tonya Kubo and Gwen Bortner expose the dangerous obsession with six and seven-figure revenue goals that's leading business owners to make terrible...
The Invisible Work That Drives Success
Feeling too busy to think strategically? You're not alone. In this episode, Tonya Kubo and Gwen Bortner tackle one of the biggest challenges facing modern business owners: finding time for strategic thinking when everything feels urgent. Discover why strategic...
Stop Chasing Trends: Why Following Market Shifts Could Be Killing Your Business
Just because the market is shifting doesn't mean you should completely change your business model. In this anniversary episode, Gwen Bortner and Tonya Kubo revisit the show’s most downloaded episode in its first year, “Are High-Touch Services Making a Comeback?”...
When Doing Everything Becomes Your Biggest Business Problem
The hardest part about growing your business isn't hiring people or finding customers. It's letting go of being the person who does everything. In this anniversary episode, Gwen Bortner and Tonya Kubo revisit their second-most-downloaded episode: From Solo to CEO...










