Working with Gwen has given me the confidence and tools I needed to critically question every part of the business and make them better. My business was stuck on a plateau - I had a clear vision where I wanted it to be, but not a clear plan on what needed to change in order for us to get there. When I learned about Gwen and checked her website the first time, something just clicked! I had a very strong feeling that she would be the exact person I needed in my corner.
Now that we’ve been working together, I'm finally asking the hard questions! Working with Gwen has given me the confidence and tools I needed to critically question every part of the business and make them better. I also feel like we've laid a lot of good groundwork to develop a stable foundation for the business which will be essential for the growth I'm envisioning for the next few years.
Through my conversations with Gwen, I realized we needed to hire a dedicated Customer Service Manager and a Test Knitting Manager. Both new hires together have freed up so much time for me that it's easier than ever before for me to balance my business and my family, and to also devote time to strategic thinking and planning. It's been an absolute game changer.