Creating moments that matter transforms a simple transaction into a lasting relationship, and mastering the client experience is the vital ingredient in today’s competitive marketplace. In this episode, Gwen Bortner and Tonya Kubo unpack the essence of creating...
Is the relentless pressure to scale up suffocating your entrepreneurial spirit? Gwen Bortner and Tonya Kubo challenge the “bigger is better” narrative, diving deep into why strategically staying small might be your greatest competitive advantage. In this...
Feeling drained by forcing yourself into rigid business models is a clear sign you’re working against your own nature, and in this episode, co-hosts Gwen Bortner and Tonya Kubo are flipping the script to focus on building your company around your natural...
High-touch services are experiencing a powerful resurgence, and after years of prioritizing scale, many are seeking deeper, more personalized client connections. In this episode, Gwen Bortner and Tonya Kubo discuss this trend. They explore why the...
Ready to ditch the dusty business books gathering dust on your shelf? In this episode, we’re cutting through the noise to reveal the top business books that actually changed how we operate. Forget those towering to-be-read piles; we’re sharing the titles that...
I'm Gwen Bortner, and I've spent 40 years turning chaotic businesses into well-oiled machines across 47 industries. Now, my team and I work with women entrepreneurs to build sustainable, fulfilling businessesaligned with their values.